{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-19806", "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599", "state": "PUBLISHED", "assignerShortName": "Wordfence", "dateReserved": "2026-08-13T21:00:07.082Z", "datePublished": "2026-09-01T04:27:49.216Z", "dateUpdated": "2026-09-01T04:27:49.216Z"}, "containers": {"cna": {"providerMetadata": {"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599", "shortName": "Wordfence", "dateUpdated": "2026-09-01T04:27:49.216Z"}, "affected": [{"vendor": "devitemsllc", "product": "Support Genix \u2013 Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System", "versions": [{"version": "0", "status": "affected", "lessThanOrEqual": "1.4.52", "versionType": "semver"}], "defaultStatus": "unaffected"}], "descriptions": [{"lang": "en", "value": "The Support Genix \u2013 Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` \u2014 yielding approximately 19.5 bits of entropy \u2014 combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site."}], "title": "Support Genix <= 1.4.52 - Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token", "references": [{"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/188f7c1d-e8ad-4114-9aa4-c3e8b51c5f2c?source=cve"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/modules/Apbd_wps_settings.php#L748"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/modules/Apbd_wps_settings.php#L152"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/libs/Apbd_Wps_EncryptionLib.php#L27"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/core/secondary_helper.php#L754"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/models/database/Mapbd_wps_ticket.php#L457"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/modules/Apbd_wps_settings.php#L748"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/modules/Apbd_wps_settings.php#L152"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/libs/Apbd_Wps_EncryptionLib.php#L27"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/core/secondary_helper.php#L754"}, {"url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/models/database/Mapbd_wps_ticket.php#L457"}, {"url": "https://plugins.trac.wordpress.org/changeset?reponame=&old=3668350%40support-genix-lite&new=3668350%40support-genix-lite"}], "problemTypes": [{"descriptions": [{"lang": "en", "description": "CWE-287 Improper Authentication", "cweId": "CWE-287", "type": "CWE"}]}], "metrics": [{"cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H", "baseScore": 8.8, "baseSeverity": "HIGH"}}], "credits": [{"lang": "en", "type": "finder", "value": "Supakiad S. (m3ez)"}], "timeline": [{"time": "2026-08-21T17:35:41.000Z", "lang": "en", "value": "Vendor Notified"}, {"time": "2026-08-31T16:02:05.000Z", "lang": "en", "value": "Disclosed"}]}}}

{}

{"affected": [{"affectedData": [{"defaultStatus": "unaffected", "product": "Support Genix \u2013 Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System", "vendor": "devitemsllc", "versions": [{"lessThanOrEqual": "1.4.52", "status": "affected", "version": "0", "versionType": "semver"}]}], "source": "security@wordfence.com"}], "cveTags": [], "descriptions": [{"lang": "en", "value": "The Support Genix \u2013 Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` \u2014 yielding approximately 19.5 bits of entropy \u2014 combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site."}], "id": "CVE-2026-19806", "lastModified": "2026-09-01T05:17:09.487", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 8.8, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 5.9, "source": "security@wordfence.com", "type": "Primary"}]}, "published": "2026-09-01T05:17:09.487", "references": [{"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/core/secondary_helper.php#L754"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/libs/Apbd_Wps_EncryptionLib.php#L27"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/models/database/Mapbd_wps_ticket.php#L457"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/modules/Apbd_wps_settings.php#L152"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/modules/Apbd_wps_settings.php#L748"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/core/secondary_helper.php#L754"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/libs/Apbd_Wps_EncryptionLib.php#L27"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/models/database/Mapbd_wps_ticket.php#L457"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/modules/Apbd_wps_settings.php#L152"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/modules/Apbd_wps_settings.php#L748"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/changeset?reponame=&old=3668350%40support-genix-lite&new=3668350%40support-genix-lite"}, {"source": "security@wordfence.com", "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/188f7c1d-e8ad-4114-9aa4-c3e8b51c5f2c?source=cve"}], "sourceIdentifier": "security@wordfence.com", "vulnStatus": "Received", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-287"}], "source": "security@wordfence.com", "type": "Primary"}]}

{}

{"created": "2026-09-01T06:30:11.340135+00:00", "updated": "2026-09-01T06:30:11.340142+00:00", "vendors": []}