Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
Advisories

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Fixes

Solution

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Workaround

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History

Fri, 25 Sep 2026 21:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Fri, 25 Sep 2026 17:30:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
Title Zammad: Cross-Site Scripting in Ticket Notifications
Weaknesses CWE-79
References
Metrics cvssV4_0

{'score': 8.4, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:A/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-09-25T19:42:58.050Z

Reserved: 2026-06-22T19:17:28.959Z

Link: CVE-2026-56731

cve-icon Vulnrichment

Updated: 2026-09-25T19:42:53.283Z

cve-icon NVD

Status : Received

Published: 2026-09-25T18:17:27.213

Modified: 2026-09-25T20:17:08.897

Link: CVE-2026-56731

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses